
Data is the source upon to base your strategic marketing decisions. 87% of marketers see data as "the most underused asset" within marketing departments.
Data-driven marketing is not the most popular marketing topic. This is remarkable, because data-driven marketing gets the best out of inbound and content marketing.
How data driven are you?
| Pioneer Ad hoc data | Practitioner Structured data | Advanced Integrated data | Modern Marketer Predictive insights | |
| Organization Who is using it? | Individuals | Department | Departments & board | External Shareholders and stakeholders |
| Data tactics Why are you using it? | Problem solving/Reactive | KIP focus improve efficiency | Business case focus How is our department contributin corporate objectives | External How are we performing compared to the market (benchmarking) |
| Culture How are you using it? | I need approval | Target setting Data is not intergrated but used with single departments | Data business as usual Data is embedded company wideand is the stardard of doing business | Market opportunities Data is used increase our competitive advantage |
| Validation Quality of data | One off check Data is used to make a better decision | Periodic check/updates Marketing owns /controls most customer data | Unifiled, consisten cross-organisation Data is integrated and shared across all departments | Benchmark, peergroups, markets |
| Governanace Controle | Non existent | Plan/project manager | Business proces management owner | Chief data officer(s) |
| Metrics | Volume # | Conversion % (marketing performance driven) | Result (Company ROI driven) | Outlook > (predictive) |
| Technology | Excel, fragmented / local / laptop | Database (ERP, CRM, Marketing automation) | Datawarehouse ESB, Corinected workflw, BPM | Unstructured data No SQL |
Have your data-driven activities moved beyond the ad hoc stage?
The benefits of data driven marketing
1. The value of marketing
How do you prove the effecveness of marketing?Are you a marketing "burner" or a marketing "earner"?
2. One-to-one approach
Stop "spray and pray". Target and connect with individual compasnies.Are your marketing messages targeted to groups or individuals?
3. Real-time and responsive
Do you have real-time visibility and is the data accessible the the recipients4. View on business processes
Unified, consistent performance overview cross-organisationThe data integrated and shared across all departments
5. Learning organization
Optimise processes instead of individualsA data-driven approach enables your organization to improve processes and sustainable results
Key Take aways towards a data driven organisation
- Link the data to the business strategy
- Data validation and governance takes place in a central department
- Share and Collaborate: use data consistently and uniform accross departments in the organisation
- Embedded data as the stardard way of making business decisions within activities, departments, business units and for strategic decisions.
Post a Comment